CharterXE Privacy Policy

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Thank you for choosing to be part of our community at Falcon Aerospace Limited and her affiliated brands (“Company”, “we”, “us”, or “our”). “CharterXE” (referred to as the “website” & “mobile application”) is a brand owned and operated by Falcon Aerospace Limited. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes the Information we may collect about you in the course of your interaction with the company, any of our services, the website/mobile application, other online services including certain marketing communications, how we use and disclose that information. This Information includes personal details which could be used to identify you such as your name and contact details. It may also include information about how you use the website or mobile application or services offered by us.

By using the services of the company, you acknowledge that you have reviewed, and agree to the collection, processing, and transfer of your personal information as described in the terms of this Privacy Policy. If you do not agree to our Privacy Policy and the Terms outlined herein, you are not permitted to use our services.

If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at

We have also included a section below for additional policies that apply to residents of certain countries, and which govern in the event of a conflict with the general terms of this Privacy Policy.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. What information do we collect?

We collect personal information you disclose to us directly or that is collected automatically through the use of our online services. "Personal Information" refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. This includes contact details such as: name, address, email address, telephone number, address. Personal Information does not include information that is publicly available.

When you engage with our online services, certain information is gathered automatically. This "Usage Information" includes details like your IP address, device identifier, browser type, operating system, data regarding your interactions with the Service, and information about network-connected devices, including geolocation.

Cookies are small text files placed on your device by servers, and are used to recognize users and store information for improved functionality. We may also utilize Web Beacons, small graphic images embedded in web pages and emails, to track visitor counts, navigation patterns, and assess advertising and content views. These help us measure campaign performance and target audiences effectively.

Embedded Scripts, temporary programming code, capture your interactions while connected to our service, enhancing our understanding of user engagement. Additionally, our device and activity monitoring tools analyze device data for security, identification, and service improvement purposes.

We work with service providers and third parties to serve ads on our platform. These ads may be tailored to your interests based on your browsing behavior, a practice often referred to as ‘Interest-based Advertising’ or ‘Online Behavioral Advertising.’ CharterXE values user privacy. Therefore, we offer options to manage cookie settings through your browser preferences. To manage cookies and limit their use, you can also remove cookies already installed on your computer or mobile device at any time, you can choose to uninstall from your browser settings.

Email Disclaimer

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error-free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. The company is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

2. How CharterXE uses your information

The Personal Information you provide serves various purposes aligned with our commitment to providing quality services and improving user experiences:

  1. Service Fulfillment: Your information allows us to fulfill your service requests promptly and efficiently.
  2. Responsive Communication: We use your data to respond to your queries, feedback, or any other form of communication initiated by you.
  3. Analytical Insights: Personal Information aids in generating valuable insights through statistical analysis, contributing to service enhancements.
  4. Policy Updates and Notifications: Informing you about any alterations or updates to our Privacy Policy or Terms of Use to keep you informed and aware.
  5. Service Delivery: Provision of our services and ensuring their security and stability for your benefit.
  6. Continuous Improvement: Utilizing collected data to continually enhance and innovate our services for an improved user experience.
  7. Tailored Marketing Communications: Sending personalized marketing offers and communications based on the analyses conducted on the provided data.
  8. Customized User Experience: Personal Information helps us tailor future communications and optimize web content according to your preferences.
  9. Website Enhancement: Analysis of user interaction data aids in the enhancement of our website's design and functionality.
  10. Event Registrations: Utilizing provided information for event registrations to ensure a seamless registration and participation process.
  11. Third-Party Partnerships: Information sharing with third parties in the fulfillment of our services to you.

CharterXE respects your privacy preferences and provides an option to opt-out of marketing communications. You can do so by following the instructions provided in our emails or contacting us directly at

3. How we share Personal Information?

We may process or share your data if your consent and agreement to this document or directly, to use your personal information for a specific purpose. Our information sharing is consent-driven, compliant with laws, aids in service provision, protects rights, and fulfills business needs.

Under various legal bases like consent, legitimate interests, contract fulfillment, legal obligations, or safeguarding vital interests, we may process or share your data. This involves scenarios such as business transitions, compliance with legal requirements, investigations concerning potential policy breaches or fraud, and actions required for safety or addressing unlawful activities.

Internal Transfers: We may share information, including personal data, with the company and its affiliated entities, whether they're within or outside our country's borders.

Engagement of Third-Party Services: Collaboration with external companies or individuals, irrespective of their location, may occur to handle various tasks on our behalf. These tasks encompass managing our platform, overseeing contact databases, aiding in analytics, advertising, and maintaining quality standards while safeguarding your personal data.

Adherence to Legal Requirements: Instances may arise where disclosing information becomes necessary, like adhering to regulatory or law enforcement demands, responding to legal processes such as subpoenas, warrants, or protecting individuals' rights and safety.

Business Transitions: During discussions or the execution of financial dealings, mergers, acquisitions, or business reorganizations that involve the transfer of our assets or business segments, information sharing or transfer might take place.

Other Scenarios: Apart from the mentioned circumstances, your data could be accessed or shared by third parties in accordance with the purposes outlined in our Privacy Policy or communicated separately.

4. How long do we store Personal Information?

We retain your Personal Information only for the duration necessary to accomplish the outlined purposes in this Privacy Policy or as mandated by law. Should you have inquiries specifically related to data retention, you can reach out to us using the contact details below.

5. What are your privacy rights?

Users have the right to request access to Personal Information or erasure, restriction of processing or object to processing as well as the right to data portability.

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right:

  1. to request access and obtain a copy of your personal information,
  2. to request rectification or erasure;
  3. to restrict the processing of your personal information; and
  4. if applicable, to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

For residents of certain countries, the processing of your information is subject to the applicable laws of such countries which differ from other jurisdictions. Please be aware that information collected through the those version of our Service may be transferred to, processed, stored, and used in the those jurisdictions. Your use of the Services, or provision of any information through this version, constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including personal data, in these countries as set forth in this Privacy Policy.

6. Changes/Revision to the Privacy Policy

We may change our Privacy Policy from time to time. The updated version will be indicated by a “Revised” status and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. Your use of our Service indicates your consent to the privacy policy posted at the time of use.


If you have questions or comments about this notice, you may email us at or by mail to:

Falcon Aerospace Limited
The Adrenalina, 369 Borno Way, Yaba, Lagos, Nigeria.